Appraisals, Competency, Hierarchies and The Peter Principle

Saturday, August 08, 2009 Posted by Todd W. Sigety, ISA CAPP
By Todd W. Sigety, ISA CAPP

Appraisers are not all created equal. Many are true credits to the profession, while others may actually be doing more harm than they realize. Many appraisers have great and wide areas of knowledge as generalists, and others have more focused expertise and specialties. The ability to effectively and properly appraise personal property relies in great part upon competency, which includes due diligence, research and expert advice sought after leaving the inspection.

I raise this topic as I was recently on an assignment where the client had several examples of early American furniture. (Confidentiality issues were addressed with the client.) One piece was a classical mahogany card table, with figured veneers and unique carving on the central column and base. My issue and reason for this post is what the client told me the previous appraiser said about the table during an inspection several years ago.

The previous appraiser, and just for the record, a credentialed member of one of the big three appraisal organizations stated the top portion of the table was married to the base, and the base was probably not American. The appraiser also dated the card table around 1830. In my inspection I did not find any indication the top and bottom were married, and even though the base carving was unique, it did not cause me concern. In fact it is what made the table special. I dated the table near 1815, being purely American classical in style, construction technique, carving and design.

The identification of the table by the previous appraiser was clearly incorrect. Because of the error in identification the value assigned to the card table for insurance replacement cost was grossly undervalued. Just to be clear, I found a near exact table including a near identical carved base in a respected book on Philadelphia furniture with a full page color image devoted to the table. The book dated the table between 1810 and 1820. To add a little perspective, the book stated the card table was a “masterpiece of Philadelphia Classicism”. Certainly high praise. (To Read the Rest of the article click the Read More Link below)

The USPAP competency rule states in part that “Prior to accepting an assignment or entering into an agreement to perform any assignment, an appraiser must properly identify the problem to be addressed and have the knowledge and experience to complete the assignment competently.” The comment section clarifies, stating “competency applies to factors such as, but not limited to, an appraiser’s familiarity with a specific type of property.” If the appraiser is not considered competent, there are procedures in place to continue with the assignment, such as enlisting the help of experts for consultation and property identification and authentication.

Of course the above example is not an isolated case in our profession and it certainly emphasizes the potential for error when appraising items without sufficient knowledge and experience. According to the competency rule, the previous appraiser very well could have, and actually should have contacted an expert on American furniture or better yet, American classical furniture. The table was unique enough and constructed with quality veneers and truly fine carving for a generalist to realize additional research was necessary. The appraiser had time to research and perform the proper level of due diligence, yet because of a lack of competency, knowledge and experience, improper identification assumptions were ultimately made. And, in so doing, believed additional research or opinions were not warranted. Because of these errors in judgment, the appraiser ultimately arrived at an incorrect identification and of course an improper value conclusion followed.

The margin for error in our profession is very small. Even when appraisers follow all proper protocols and standards of practice there remains potential for disputes, challenges and differing opinions. It is the nature of our work. But the ultimate question is, can the appraiser defend the report and its findings. I think in the example of the card table, the appraiser would not be able to do so. In a courtroom, appraisal review procedure or other contested situation, the appraiser would have difficulty sustaining any type of credibility with such a poor work product and lack of due diligence. Once credibility is lost, the full report and results can be questioned.

Perhaps the Peter Principle applies in personal property appraising. The Peter Principle is the theory that in a hierarchy everyone rises to their level of incompetence. It sounds harsh and I don’t necessarily mean it as a negative, just a reality. Appraisers need to be aware of their boundaries and own inherent limitations. Appraisers need to self evaluate and know how and when to cross and navigate competency boundaries effectively and efficiently. Appraisers can’t think they know. The appraisal process and the inspection and identification of fine and decorative arts operate under a hierarchy of standards, practices, knowledge, experience and scholarship.

We all have our limitations. Improper appraisals, identifications and values all have a tendency to harm the profession as well as the individual appraiser. As we work to increase the professionalism of personal property appraising by initiating more standardization, testing and scholarship, perhaps there will be a reduction in negative incidents and incorrect appraisals. This site, the various appraisal organizations, USPAP, the Appraisal Foundation, the International Valuation Standards Committee, the Journal of Advanced Appraisal Studies (shameless self promotion) to name a few all are attempting to ensure higher standards and more qualified appraisers. Because of confidentially rules and the solo-professional aspect of the trade, appraisers must take it upon themselves to ensure their work product is professional, meaningful and correct. There rarely is a review process to catch and correct errors. Usually when errors are found it is too late to correct and potential harm has been caused. This is one reason why networking with fellow appraisers and other experts is so important to our work product and ultimately our profession.

The moral of the story is take the competency rules seriously, don’t make assumptions or just think that you know. Know what you are appraising.
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8 Response to "Appraisals, Competency, Hierarchies and The Peter Principle"

  1. Tom Helms Said,

    How true, but we also need to educate bank trust officers, lawyers, and other gate keepers about USPAP, types of appraisals, and that we are a profession. True there are the ones who do "laundry lists" and other appraisals that are a sham to the profession. Sadly, a high profile bank handling a multimillion dollar trust, wanted a laundry list for an IRS taxable estate and was not willing to pay fmore than $3,000 for a 10 room home stuffed with antiques, collectibles, and art! They were use to that and said they had NEVER had an appraisal issue with the IRS! Hmmmm... as we tighten our belts, others stick to the status quo of yesterday. What to do?

    Posted on August 9, 2009 at 12:24 PM

     
  2. Robert J. Corey, Ph.D. Said,

    Too many appraisals are based solely on "expert" opinion. As you point out, those opinions are not always equal even if certified by one of the big three. You suggest that your opinion is superior to the previous appraiser's opinion and you back up your claim with a third opinion published in a respected book. Not ideal, but at least your opinion is supported by some measure of evidence (I will have more to say about evidence and reasoning in a later blog).

    Paraphrasing from Henry Babcock's 1968 book, we need to put ourselves in a position to demonstrate how we reach our conclusions if we wish to be seen as credible. We need to develop procedures that do not hide behind the mystery of expert opinion. These procedures should not substitute objective analysis for judgment but substitute analysis and judgment for judgment alone.

    Being open to the discussion and being willing to share your expertise with others when they ask for help is the way forward. Can I give you a call? You can contact me anytime.

    Posted on August 9, 2009 at 1:02 PM

     
  3. Jerry Sampson Said,

    I have always appreciated, enjoyed and dealt(in a minor way)oriental antiques and decorative arts. Would I ever accept an assignment that contained numerous, obviously, high end, oriental antiques? No Way! I just simply don't know enough about the field/s to promote my competency. Sure, I could consult with an established expert or explore other correct options, but I prefer not to go to the trouble. More appraisers need to know that we all have strong points and weak points. You need to know which to act upon and which to decline. The days of a "universal" appraiser need to be over. Sure there are many incredibly knowledgeable appraisers out there. But, someone that appraises from fine jewelry to fine art to autos to real estate and then to personal property. Come on, that's a red flag to me. After all, I have coins in my cash register, but that doesn't make me a numismatic does it?

    Posted on August 9, 2009 at 2:45 PM

     
  4. Unknown Said,

    In response to Jerry's comments about the "universal" appraiser, I would argue that today's generalist, as I am one with an ASA specialty in "antiques and decorative arts," has a greater obligation to research and consultation with experts. Todd speaks to this issue in knowing when to consult. We need to know our limitations and if not totally expert in an area, explain to the client how we will proceed as required by USPAP. And as Robert says, we must document our objective judgment in our report narrative. This also speaks to the need of a more than adequate library -- looking forward to more on this from Jerry. I consider mine my most valuable business asset next to my client list.

    Posted on August 10, 2009 at 11:05 AM

     
  5. Jerry Sampson Said,

    I agree with Francine. I too am a generalist in antiques and decorative arts. Right now I'm a candidate member in ASA, but I'm undergoing my "review" as I write this, to become an ASA. There is a difference between a "universal" appraiser and a generalist. Francine is absolutely right that a generalist has a great obligation to thier research and the developement of a proper library. I'll have a new "library" chapter out in a few days. Thanks

    Posted on August 11, 2009 at 11:48 AM

     
  6. Todd W. Sigety, ISA CAPP Said,

    All very good comments to my post. Competency, area of expertise and generalist appraising is an interesting topic, and one that seems to hit a bit of a nerve. The July USPAP Q&A's came out, and one of the main questions is dealing with significant professional assistance. The link to the Q&A's is http://www.appraisalfoundation.org/s_appraisal/bin.asp?CID=12&DID=1373&DOC=FILE.PDF. You might have to cut and paste the link, not sure if it becomes hot in the comment text box.

    Posted on August 11, 2009 at 2:00 PM

     
  7. soodie :: Said,

    I've had the same issue with a few insurance companies lately -- their clients just needed a laundry list of items and "how much they're worth". No need to provide additional information. Their clients don't want to pay for it and they do not understand nor think it is fair the rising costs and time it takes for an appraisal report. After explaining what is required and involved with a report, I had one tell me they still didn't want to pay for a market analysis and just to give them the figures. It comes back on us. and especially in this economy when people don't want to pay any more than they have to. As said before, education is the key and blogs such as this and Todd's other blog are important in this education.

    Posted on August 19, 2009 at 3:23 PM

     
  8. Tom Helms Said,

    Thank you Soodie! Again and again we have run in to the "I only want a list and a value and no more attitude." We do not turn the business down; however, our limiting condition list is sometimes longer than "the list!" We constantly try to educate, and the only way is to keep the door open with the client(s). We give them what they want as we are a business and not a part time hobbist. If we don't do the assignment, someone else will.

    Posted on August 25, 2009 at 10:06 AM

     

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